Solicit customer reviews, divert detrimental comments,
showcase positive testimonials and oversee it all from our Feedback Enhancement Platform.
Online customer reviews are essential for crafting a strong reputation. With online feedback featuring prominently in search results for businesses across the spectrum, it's paramount that yours mirror the unique strengths of your company. An impressive 70% of customers are willing to review a business when asked. How do you achieve this? With AMPLIFY, it's straightforward. You'll have a unified platform at your disposal, designed to streamline the process of garnering and managing genuine customer reviews. Customised to your exact requirements, AMPLIFY can be integrated seamlessly to automatically forward review requests to your customers. Without any unnecessary steps, you'll offer your customers a simplified review system that's user-friendly, accessible, and straightforward.
Dispatch review invites through email, text messages, or utilise your system with the exclusive AMPLIFY page option.
Invitees are directed to a page where they can assign a star rating to your business.
Ratings that fall below your chosen star cut-off will receive a confidential feedback form.
Ratings that exceed your chosen star cut-off are invited to leave a public review on your feedback platform.
With AMPLIFY, you can enhance your business's reputation and draw in more customers. 93% of local consumers depend on online reviews to assess local businesses, making the gathering of positive feedback essential. AMPLIFY not only encourages customers to leave reviews but also provides you with a detailed snapshot of your brand's overall standing via a white-labelled monthly report. Armed with crucial statistics and supplementary data, you can devise a strategy tailored to your business's specific needs. Don't wait for extreme experiences to generate reviews; utilise AMPLIFY to collect superior reviews more regularly.
Customising the AMPLIFY platform to meet your business requirements is key to its efficacy and success. Research reveals that personalised and pertinent communication is vital for enhancing online reputation. By adjusting the branding, text messages and email messages, email templates, timing, review rating cut-offs, and review platforms, businesses can ensure their feedback campaign aligns with their unique requirements and preferences. This can lead to increased response rates, more positive reviews, and bolstered customer loyalty. Furthermore, customising the platform enables businesses to concentrate on the review platforms most relevant to their sector, enhancing campaign effectiveness.
